NOW WHAT?
A collision is stressful and confusing. Here is exactly what to do at the scene, what happens next, and answers to the questions drivers ask us most.
AT THE SCENE
STAY SAFE
Move to a safe spot if you can, turn on your hazards, and check everyone for injuries before anything else.
CALL 911
Report the accident. A police report protects you and speeds up your insurance claim later.
DOCUMENT EVERYTHING
Photograph all vehicles, damage, license plates, and the scene from several angles.
EXCHANGE INFO
Get names, phone numbers, insurance details, and plate numbers from every driver involved.
DON’T ADMIT FAULT
Stick to the facts with police and insurers. Let the investigation determine who is at fault.
CALL HADAWRECK
You choose the shop — not the insurance company. Call us and we handle it from here, towing included.
THE REPAIR PROCESS
FREE ESTIMATE
Bring your vehicle in or send photos for a fast, no-obligation written estimate.
INSURANCE APPROVAL
We coordinate directly with your insurer and handle every approval detail.
EXPERT REPAIR
Certified technicians restore your vehicle to pre-accident condition, guaranteed.
QUALITY & DELIVERY
A final multi-point quality inspection and a clean, ready-to-drive handoff.
CHOOSE YOUR SHOP
Three Kentucky locations, one standard of work. Pick the closest and we will take it from there — or request an estimate online and we will point you to the right shop.
FREQUENTLY ASKED QUESTIONS
Do I have to use my insurer’s shop?
No. Kentucky law gives you the right to choose your own repair shop. You can always bring your vehicle to HadAWreck.
Will you work with my insurance?
Yes. We work directly with every major insurer and handle the paperwork, approvals, and supplements for you.
Do you offer towing?
Yes. We can arrange towing from the accident scene straight to our shop so your vehicle is handled from the start.
How long will my repair take?
It depends on the damage, but we give you a realistic timeline up front and keep you updated throughout.
Can I get a rental?
Yes. We coordinate car and truck rentals and loaners so you are never left without a ride.
What if hidden damage is found?
We document it and file a supplement with your insurer before proceeding — no surprises.
READY TO GET YOUR CAR BACK?
Get a fast, no-obligation estimate at any of our three Kentucky locations, or call and we will walk you through your next step.